Understanding the Definition of "Proactive Client"

Each time you launch a RecruitLoop project, you are asked to indicate whether the client is one that RecruitLoop sent to you; or whether you brought the client to RecruitLoop (in which case we take less commission).

We’ve tried to make the distinction as easy as possible but it still causes some confusion.

Hopefully this article helps to clarify things and makes things more black and white … since when it comes to clients there really is no grey area!

RecruitLoop clients

Marketplace broadcasts:

Any client you work with that came through a broadcast to the marketplace is a RecruitLoop client no matter how many projects you have worked on for that particular client.

RecruitLoop direct introductions:

Often the sales team will be talking to a prospective client and will personally recommend a recruiter to the prospect during the sales / business development process. Although one of the sales team or marketplace team will reach out to you, make the introduction, and ask you to submit an outbound (proactive) proposal through the platform, if you end up winning the brief, the client is still a RecruitLoop client … indefinitely.

Repeat projects:

If a client you have worked with previously (that was originally referred to you by RecruitLoop) contacts you directly and asks you to work on another project, this is still a RecruitLoop client. In this instance RecruitLoop will take a reduced commission.

Proactive clients

Your own clients:

If, as part of your own business development initiatives (networking, ad chasing, prospecting etc), you promote the RecruitLoop model and introduce a client to the platform, this client is your client … indefinitely and you will be rewarded accordingly.

FAQ

Q: What happens if another recruiter receives a brief from a client introduced by RecruitLoop, but is unable to work on it and refers the project to you directly?
A: Because the client was initially introduced to the recruiter community by RecruitLoop, this is considered a "RecruitLoop Referred Client".

Q: What happens if another recruiter receives a brief from one of their own clients, but is unable to work on it at the time (or would rather not work on it) and refers the project to you directly?
A: Because the client learned about RecruitLoop through the efforts of an individual recruiter, this is considered to be a "Proactive Client". The RecruitLoop commission will be the proactive level commission if you make the introduction directly to that recruiter. Conversely, you can submit the referral through the RecruitLoop referral program, recommending a certain recruiter. In that case, we will take our "new client" commission on the project, and then you will receive a referral fee at the end of that quarter.

Q: What happens if a client you have worked with previously (that was originally referred to you by RecruitLoop) refers one of their friends or colleagues to you?
A: Congratulations on getting a referral! This definitely counts as a "proactive client".

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